Terms and conditions

Terms and Conditions for HappySpins Casino (HappySpins Casino, hereinafter referred to as "the Operator" or "we")

1. DefinitionsFor the purpose of these Terms and Conditions, the following definitions shall apply:

   • Account: The account created by the User with us upon registration.
   • Bonus: Any promotional offer made available by us to the User for the purpose of encouraging gameplay.
   • Game: Any casino game available on our website or mobile application.
   • Operator: HappySpins Casino (including its subsidiaries and affiliates).
   • Player: The individual using our services, including playing games, making deposits and withdrawals.
   • User Agreement: This agreement between the User and us.

2. General TermsBy registering an account with us, the User agrees to be bound by these Terms and Conditions. The Operator reserves the right to modify or update these terms at any time without prior notice.

3. Account RegistrationTo register an account with us, the Player must provide accurate and complete information as requested on our website. By providing such information, the Player confirms that it is true and accurate.

4. Age RestrictionsThe use of our services is restricted to individuals who are at least 18 years old (or the age required by law in their jurisdiction).

5. Account SecurityThe User is responsible for maintaining the confidentiality of their account login details and password. The Operator shall not be liable for any unauthorized transactions resulting from a breach of this obligation.

6. Deposit and Withdrawal Terms

   • Deposits must only be made using approved payment methods.
   • All deposits are subject to our deposit terms, as listed on our website or communicated separately to the User.
   • Withdrawing funds will result in a deduction from the total amount for processing fees (as stated).

7. Game Play Rules

   • The rules of each game shall apply, including any wagering requirements and bonus conditions.
   • Any attempts by the Player to manipulate the outcome of games shall be grounds for account termination.

8. Bonus ConditionsAll bonuses are subject to their respective terms and conditions outlined on our website or communicated separately to the User.Bonus amounts are non-refundable and non-transferable except as specifically allowed in these Terms.

9. Fair Play PolicyThe Operator maintains a fair play policy, which may include checks for irregular game activity or collusion between players.

10. Anti Money Laundering (AML) PolicyWe operate an AML program designed to prevent money laundering activities on our platform.

11. Complaint Handling ProcedureAny concerns or disputes must be communicated in writing via our support email address.The Operator aims to resolve all complaints within 72 hours of receipt.

12. Governing Law and JurisdictionThese Terms shall be governed by, construed and interpreted in accordance with the laws of Curacao without regard for its conflict of law principles. The courts of Curacao (including any appeal or appellate courts) have jurisdiction over these terms and conditions.

13. Amendments to Terms and ConditionsWe reserve the right to modify or update these terms at any time. Continued use after modifications will be considered as acceptance by the User.

14. Exclusion from PromotionThe Operator reserves the right to exclude players from participating in promotions, either temporarily or permanently.

15. Responsible Gaming PolicyTo prevent problem gaming and protect vulnerable individuals, we operate a responsible gaming policy which includes deposit limits, self-exclusion options, reality checks (session reminders), loss alerts, setting of time-out periods for up to 30 days, and links to relevant external support services.

16. Changes in Operating ConditionsWe reserve the right to change or modify our operating conditions at any moment.

By creating an account with us, the User acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions.